Vacature Global Service Engineer

Vacature Global Service Engineer

Wat bieden wij?

  • Competitive salary aligned with your expertise
  • Hybrid workplace model (40% remote, 60% office)
  • Standard 37.5-hour workweek with flexible hours
  • Commuting allowance, including full public transport reimbursement
  • 27 vacation days (with accrual option)
  • 8% holiday allowance, year-end bonus based on company performance
  • Comprehensive pension scheme and collective health insurance

Hoe ziet je week eruit?

  • Technical support

    0%
  • Warranty management

    0%
  • Collaboration

    0%
  • Customer relationship management

    0%
  • Other

    0%

Wat neem je mee?

  • Minimum MBO 4, or equivalent, in technical studies (Mechanical, Automotive)
  • At least three years of experience in similar technical B2B roles
  • Strong understanding of engines and electronic diagnostics
  • Experience with CRM systems (e.g., Dynamics)
  • Self-starting, solution-driven, and decisive mindset
  • Excellent communication skills with empathy
  • Fluent in English; Dutch proficiency is a plus
  • Residency in the Netherlands with eligibility to work

De vacature

Purpose of the job Global Service Engineer:

Our client seeks a Global Service Engineer to provide exceptional after-sales support, ensuring customer satisfaction on a global scale. As part of the Aftersales team, you will address technical inquiries, resolve warranty issues, and foster strong customer connections, contributing to the company's mission of delivering powerful, sustainable solutions. The ideal candidate possesses extensive experience in service engineering, particularly in B2B environments, with a strong understanding of engines and electronic diagnostics. You thrive in a dynamic environment, taking a proactive approach to solving challenges and delivering exceptional customer support.

Responsibilities:

  • Provide technical support to clients, including distributors, dealers, and shipbuilders
  • Offer remote and on-site technical support via various channels
  • Analyze warranty claims through root cause analysis
  • Collaborate with global colleagues to address customer concerns and technical issues
  • Troubleshoot and repair technical concerns in the field
  • Coordinate product service and warranty activities with internal teams
  • Cultivate networking relationships to strengthen customer connections

Collega aan het woord

Join us and be part of something extraordinary!

Werken bij

Our client is an international player in the field of mechanics. Approximately twenty thousand people worldwide work for the group, across Asia, America, and Europe.

Interessante baan?

Hebben we nog steeds je aandacht en wil je samen met ons onderzoeken of dit jouw nieuwe uitdaging wordt? Dan zie ik jouw sollicitatie graag tegemoet via onderstaande button.

Vragen? Neem gerust contact met mij op!

Rosemyn Helsdingen

rosemyn@burgersupport.nl

(0320) 23 29 23

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